Warranty & Service Contract Claims
Warranties and service contracts are meant to provide peace of mind—guaranteeing that repairs, replacements, or ongoing service will be delivered as promised. But when companies let you down or refuse to honour agreements, UK Field Services steps in to protect your rights and get you what you’re owed. We help clients claim compensation and resolve disputes for a wide range of warranty and service contract issues, including:
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Refused Warranty Repairs:
If a retailer or manufacturer refuses to repair or replace a product under its warranty—even when the fault is covered—we help you enforce your rights and get the service you paid for.
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Faulty Repairs or Repeat Failures:
If repairs are poor quality, temporary, or the same fault keeps returning, you can claim for further repairs, replacement, or a refund.
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Extended Warranties Not Honoured:
Paid extra for an extended warranty but the provider refuses to help? We assist with claims against retailers, manufacturers, or warranty companies who deny or delay coverage.
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Denied Service on Technicalities:
When companies try to avoid responsibility by blaming “user error”, “wear and tear”, or vague exclusions, we’ll fight for a fair interpretation and proper compensation.
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Unreasonable Delays:
If you’ve waited weeks or months for a repair or replacement promised by your warranty or service agreement, we help you push for faster resolution—or compensation for inconvenience.
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Service Contracts Not Fulfilled:
For cleaning, maintenance, alarm monitoring, or other household or business service contracts—if the service was not delivered as agreed, you can claim a refund or damages.
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Upfront Fees & Cancellation Problems:
Charged upfront but didn’t receive the service, or refused a refund when cancelling within the cooling-off period? We help you enforce your consumer rights.
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Replacement Products Worse Than Original:
Given a lower-value or inferior replacement? You’re entitled to a like-for-like replacement or appropriate compensation.
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Missold or Misleading Extended Warranty:
If you were sold a warranty that duplicated your legal rights or was presented as a necessity, you could claim compensation for mis-selling.
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Breakdown & Emergency Cover Disputes:
If breakdown insurance or emergency call-out cover failed you in your hour of need, we help you pursue compensation for costs or distress caused.
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Non-Transferable Warranties:
Problems transferring warranties when buying or selling second-hand items? We’ll help you challenge unfair exclusions.
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Insurance-Backed Guarantees:
If a company has gone bust but you were promised an insurance-backed guarantee (e.g. double glazing or building work), we help you claim from the insurer.
UK Field Services manages the paperwork, complaints, and negotiation with retailers, manufacturers, or service providers on your behalf—saving you stress and securing your rightful outcome. If your warranty or service contract hasn’t delivered, we’ll make sure it does.
