Online Purchases & Subscription Dispute Claims
Shopping online and signing up for digital services should be safe and straightforward. Unfortunately, problems like scams, undelivered goods, or unfair subscription practices are more common than ever. UK Field Services helps you claim compensation and refunds for a wide range of online shopping and subscription issues, including:
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Non-Delivery of Goods:
Purchased items that never arrived? We’ll help you get a full refund from the seller, platform, or payment provider—whether it’s eBay, Amazon, Etsy, or an independent store.
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Faulty or Misdescribed Goods:
If what you received is broken, fake, or nothing like the description or images, you have a right to a refund, replacement, or repair under UK consumer law.
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Online Scams & Fraud:
Paid for goods or services that turned out to be a scam? We assist with chargeback, Section 75 claims, and complaints to recover your money—even for digital goods and crypto scams.
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Recurring Payments & Unwanted Subscriptions:
Caught by “free trials” that become expensive subscriptions? We help cancel unwanted services, stop ongoing charges, and claim refunds for payments you didn’t agree to.
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Digital Content & Streaming Issues:
Refunds and compensation for digital content that doesn’t work, can’t be accessed, or isn’t as promised—whether it’s eBooks, courses, games, or streaming services.
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Delayed Deliveries & Missed Promises:
When online sellers fail to deliver on time, or don’t meet their stated promises (like next-day delivery), you may be entitled to compensation for the inconvenience.
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Problems with Marketplaces & Platforms:
Issues with purchases via Amazon Marketplace, eBay, Facebook Marketplace, or other platforms? We help you deal with difficult sellers and escalate complaints.
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Payment Disputes:
Disputes over refunds, double payments, unauthorised charges, or failed chargebacks? We resolve issues with payment providers like PayPal, Klarna, credit/debit cards, and more.
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Virtual Goods & App Store Purchases:
Problems with in-app purchases, virtual goods (gaming, dating, etc.), or digital credits? We help you reclaim money for non-delivery or mis-selling.
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Gift Card & Voucher Disputes:
Purchased gift cards or vouchers that weren’t honoured, or lost value? We fight for refunds or compensation from retailers and platforms.
UK Field Services makes online disputes simple—no more battling unhelpful support or unclear terms. Our team manages evidence, correspondence, and formal complaints, working to secure your refund or compensation quickly and efficiently. If your online order or subscription went wrong, let us put it right!
