Utility & Energy Compensation Claims
Errors and unfair practices by your energy, water, or telecoms provider can leave you out of pocket and frustrated. UK Field Services helps you reclaim overpayments, resolve disputes, and win compensation for a wide range of utility and energy problems. Here are the main types of claims we can help you with:
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Overcharging & Incorrect Bills:
If you’ve been overcharged due to meter reading errors, faulty meters, estimated billing, or admin mistakes, we’ll help you get your money back and ensure future bills are accurate.
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Mis-sold Tariffs & Contracts:
Were you switched to a more expensive tariff, signed up for a long-term contract without clear explanation, or pressured into a poor-value deal? You could be owed compensation for mis-selling.
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Failure to Apply Discounts or Support:
Missed Warm Home Discount, government energy support, or loyalty savings? We ensure you receive all the discounts and support you are entitled to.
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Supply Disruptions & Outages:
If you’ve suffered from repeated power cuts, water outages, or broadband downtime, you may be eligible for automatic or additional compensation—especially if the provider didn’t warn you or resolve issues quickly.
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Poor Customer Service or Complaint Handling:
Long delays, ignored complaints, or failure to fix problems after you reported them can all entitle you to compensation.
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Problems Switching Providers:
If you’ve faced delays, been wrongly billed, or lost service while switching energy, broadband, or mobile providers, we’ll help you claim for extra costs and inconvenience.
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Unfair Exit Fees & Penalties:
Charged to leave your contract early—even when you had a right to cancel? We challenge unfair fees and get them refunded.
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Unauthorised Direct Debits or Payments:
If your provider has taken payments without your consent, or continued to charge you after cancellation, we’ll fight to recover your money.
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Water Supply & Wastewater Issues:
Claims for water outages, poor quality, leaks, or sewage problems—where the water company failed in their duties or did not offer compensation.
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Telecoms & Broadband Failures:
Disputes about slow speeds, outages, overcharging, or being sold unsuitable mobile or broadband packages.
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Smart Meter Problems:
If a faulty or incorrectly installed smart meter has led to wrong bills or service disruption, you can claim compensation and demand a fix.
At UK Field Services, we make energy and utility complaints hassle-free. Our experts handle your provider, gather evidence, and negotiate for the best result—so you get the compensation, refunds, or account corrections you’re owed. Take back control of your household bills—contact us today for a free review of your utility or energy dispute.